We do our uttermost, together with the passenger transport companies, to ensure you as safe a journey as possible under the prevailing circumstances. In order for us to do that, we ask you to take responsibility and abide by the recommendations from the Public Health Agency.
How do you clean your vehicles?
Our passenger transport companies carry out necessary precautionary measures in the form of extra thorough cleaning. The drivers are using gloves more often than before and even hand cleaning solutions.
Certain special needs vehicles may be equipped with protective equipment, like for example a transparent plastic shield at the drivers seat.
Can I still travel with a health care service trip if I have Covid-19 or show symptoms of the virus?
If you have, according to the health care/doctors, Covid-19 or if the symptoms you have are so apparent that you need to be tested, you will not be allowed to travel with our travel services. This is to prevent the spread of Covid-19 both to the driver but also to passengers. If you have symptoms you will need to contact the health care line, 1177 for more information on what you should do.
Passengers who belong to a risk group but do not show symptoms, may be encouraged by the health care to go and get tested as a preventive measure.
How many other passengers will I be traveling with?
Starting on Monday the 6th of April, passengers traveling with health care and special needs transportation, will be the only passenger in the vehicle. This is due to the continuous spreading of the Coronavirus and the recommendations from the Public Health Agency of Sweden and the contagious disease control institute in the Region of Halland. This means that passengers book their journey as per usual but travel alone. These recommendations do not affect other travel services such as call controlled traffic, local traffic, school busses etc. In these cases the same precautions as before apply.
What does solo travel mean for me as a passenger?
Traveling solo means that there is only yourself, your guide if you have one, and the driver in the vehicle.
This new recommendation that we are to follow, will be introduced successively starting on Monday the 6th of April. It means that new bookings will be booked as a solo trip. For passengers who are eligible for solo trips and who have booked before this date, these bookings will be changed successively to solo trips, at the latest by the 20th of April.
For passengers who are in a category which is exempt of the solo traveler recommendation and who have already booked, your booking will remain the same but with the same measures taken as before where travelling with others has been limited to two people per car or two people or more in a special mini bus for wheelchairs. For taxis taking children to school, mainly to schools for children with special needs, there may be more than two passengers at the same time.
Longer waiting time than usual is to be expected which is due to the same number of vehicles doing more trips as solo travel vehicles. Health care and special needs transportation makes for the greater part of our travel services. Please book your journey back at the same time as you book your outbound journey which is especially important if you don’t have anywhere safe to wait.
We hope that you, as the customer, can overlook and understand the situation as these precautions have been taken for your health and safety. We follow the advice given buy the Public Health Agency and therefore changes may be made at short notice, so please keep an eye out on our website www.hallandstrafiken.se and on our Facebook page for the latest information.
Can I still sit in the front seat?
Passengers will be kindly asked to travel in the back seats in order to provide the driver with a safe working environment, to prevent the driver from being infected and from the driver infecting others.
Passengers who hold a special permit and must sit in the front, will still be able to do so.
Can I still do Internet booking and self-service online?
As a passenger or business you can still see your bookings and cancel them, but the booking function will be closed until further notice.